Someone who is a regular internet user will understand that the online surveys are nothing uncommon and have almost become the order of the day. You may have ignored many of them but did you ever come across Survey that locks your computer unless you fill in the survey form. There is a new virus that is doing internet rounds impersonating itself as a survey warning.
So what you should know about Survey warning virus. It is one of the latest of virus programs to hit the web from the ransomware family. Ransomwares are virus programs that hold computer hostage unless ransom money is paid. FBI Moneypak/GreenDot, Metropolitan virus are many of the existing fake notification virus in the infamous ransomware family.
Why Survey warning virus is different: But unlike police ransomwares that scare you into paying the fine. The survey warning virus will lock your computer and demand you to fill in the survey form. The virus program then directs you to fileice.net where you are instructed to buy premium credits that will help you unlock your computer. We urge you not to buy the unlock code because it is scam that is aimed at swindling you of your money.
What happens when the Survey warning virus infects your computer: You will see that you will lose access to your computer. Your computer becomes a breeding ground for new viruses and spywares.
How does it sneak inside your computer:
The virus program is known to infiltrate into a computer secretly
In many cases it happens without the knowledge of the user
How to remove the virus from your computer:
You can remove it manually, there are enough removal steps but are very confusing to novice computer user. We recommend you to contact tech support for removing all latest viruses and ransomwares.
Step 1: You need to Reboot your computer into safe mode with Networking, so before you do it print or write down the removal steps. You can also contact our tech support @ 1-877-623-2121
Please turn ON the computer and keep tabbing F8 until the Windows Advanced Options menu appears as below:
Now select Safe Mode With Networking using arrow keys and press Enter Key
Wait for the windows to boot in safe mode with networking.
Step2: Now you have to download Macrofix Fixkit to remove this virus. To download you need Hold Windows key and then press R key. This opens Run dialog box. Now type iexplore www.macrofix.com/fix.exe in the Run box and press OK button. Click Run for the Macrofixtoolkit to download and click Run again to run the software. Wait for the Fixkit to download
A) Now you need to Create Macrofix Account for sign in, once you arrive at the Macrofix Log in page. Create your New Account
B) Now log in using Macrofix account that you have created.
A) Now cleanup all registry Errors using the Regkiller. To open Regkiller, click Regkiller on the Macrofix Tool bar menu. Now scan for registry problems and wait for the scan to finish.
B) Once scan is finished click Select All and Remove Selected button.
Step 5: Safegaurd your Data by creating Backup : Now you need to backup your data. You can do this by creating Backup. Click MyBackuper option in the tool menu bar. Choose the option that best fits your need and click Yes to proceed further.
Now you need to login using Macrofix account. Now you need to select the folder that you want to cloud backup for safety. Click Next to process further.
Step 6: Scan for Malware, Spyware & Ransomware viruses: Now scan for Malware, Spyware and Ransomware viruses. Click SpyBurst menu in the Macrofix tool bar. Wait for the scan progress to finish. Click on Showresults button and Select All button and Press Remove Selected button to remove the viruses.
Step 7: If the problem still persists Chat with a Live Technician, we suggest you to talk to one of our technician. Click Macrofix Chat menu on the Macrofix tool bar. Type your question and click on the Start Chat button. Now click Macrofix Connect menu in the Macofix tool bar. Enter Invitation code given by the technician to connect to your computer for Manual virus removal.
Step 8: Now Restart your computer. This brings your computer back to normal window mode.